Performance through Precision
VPG Careers
Customer Service Representative - FOIL

Data entry for orders or quotes. Interacts with customers, and other internal CSR’s to handle a variety of pre-sales or post-sales service functions. Supports policies & procedure to promote continuous improvements to the quality of the product.

  • Order entry in system from customers, ensures data entry is correct.
  • Reviews emails on a daily basis for orders and expedites.
  • Updates status to customers on shipments / delivery issues, schedule changes.
  • Compiles delivery schedules for customer updates.
  • Speaks directly to customers and distributors.
  • Relays customer requests for additional information on products or pricing to internal engineers and marketing.
  • Handles return product requests from customers (RMA’s).
  • Helps to resolves invoice issues and shipping issues with shipping and receiving.

Experience: 2-4 years of related experience.

Skills/Knowledge: Outlook, Microsoft Office, and proficient in data entry.

Please submit resumes to


Job Ref ID: HR- 2586

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